Adam
Date of stay: 27th October 2024
Lovely lodge and would choose this one again!
JOHN MELDRUM
Date of stay: 27th October 2024
The lodges were really clean and superbly located. It's tranquil and free from the business of the city.It's a lovely location and the people and staff couldn't have been more helpful.
Clare
Date of stay: 23rd October 2024
Nice lodge overall, although there was black mould found in the lounge (on the ceiling) by patio doors also in the single bedroom (ceiling in the corner) the lodge did not have a chopping board which is useful to have when preparing food. We had a power cut the site were quite prompt to resolve this,(couple of hours) however, it may be useful to keep battery operated lanterns in the storage cupboard for guests as we had to rely on our mobile phone torch for light. Other than these small issues we thoroughly enjoyed ourselves.
Maria
Date of stay: 20th October 2024
The lodge is fantastic, offering great living space that caters to everyone's needs. There was plenty of firewood and dishwasher tablets to last our entire stay, although there were no means provided to light the fire. Our only disappointment was the hot tub, which is positioned behind an extremely high fence that obstructs the view we had specifically booked for. This is such a shame, as the view is the best feature of the property. I almost rebooked while we were there, but instead found myself searching for other properties with hot tubs that actually showcase the view. Please consider removing the fence and making the most of the wonderful surroundings.
Verified Guest
Date of stay: 20th October 2024
Really good
Jacqueline
Date of stay: 20th October 2024
Furniture needs updating but beautiful
Karen
Date of stay: 16th October 2024
Would like a washing machine if was there for a week or more. Some of the furniture was a little tatty but nothing major. Carpets were very clean throughout.
Linda
Date of stay: 25th September 2024
Couldn’t fault anything an enjoyable stayEverything you need is catered for in the lodge with some welcome touchesDog friendlyWe loved our visits from the resident peacocks
Verified Guest
Date of stay: 15th September 2024
Viken lodge was spacious clean and comfortable. Furniture a bit dated and wear and tear but overall great break. Would definitely visit again.
Verified Guest
Date of stay: 15th September 2024
sofas too low
Verified Guest
Date of stay: 12th September 2024
The lodge was lovely and wasn’t too far away from reception.. the bed was not the comfiest however it was still a great sleep. Would loved to have seen a washing machine inside the accommodation.
Amanda
Date of stay: 27th August 2024
Beautiful setting, lovely lodge, superb surroundings. We enjoyed every aspect of our stay at Brockwood Hall and would have no hesitation in returning and of recommending.
Verified Guest
Date of stay: 24th August 2024
I have never felt the need to leave a review before but we stayed in the Kent Lodge on site for my daughter's 10th Birthday and I would advise that people avoid staying at this property. The bedrooms are both a good size, but the living space is far too small for 4 people. We had to rearrange the furniture just so the 4 of us could see the TV. The lodge is in a terrible state of disrepair and smelled of wet dog. The upholstery on all the furniture is dirty and some of it actually shredded. There was no shelf in the fridge, so nowhere to store food. There was no lid at all on the kitchen bin. There was only 1 shelf in the oven and no baking trays, so very difficult to cook for 4. There are several sharp holes in the bathroom walls and the shower needs regrouting. There was a huge dead slug squashed in the bathroom window. There were no mats at the doors so mud and wet being tracked in was unavoidable, especially with a hot tub. One of the bedside table lights was broken and dangerous and the electric radiators looked in need of replacing. The stickers on the radiators all indicated that they were due for PAT testing in 2021. There was a DVD player in a drawer under the TV but the place was so small that this drawer cannot be opened due to the sofa. Staff attempted to resolve some of these issues (the light was fixed, we were brought 1 broken mat and a mop. The slug was removed. We were brought a shelf for the oven but it did not fit. The bin was replaced) They were unable to address the other issues and there was nowhere else on site to move us. In the end I had to raise my concerns with Hoseasons and Brockwood Hall agreed a full refund. Hoseasons found us alternative accomodation in the lakes but this was 1.5 hours away and we had to pay more. Brockwood Hall have offered us a free night stay in any lodge on site between now and the 31st of December, but as this is off peak only and we have 2 children at school this will almost certainly be impossible for us to use.
Josephine
Date of stay: 29th May 2024
Perfect and comfortable
Zed
Date of stay: 26th May 2024
This was our first time staying at this resort, and I must say we were not disappointed. Having stayed at various lodges around the country, this one ranks among the top for its stunning scenery. We arrived for a Monday to Friday break and were warmly greeted by a staff member who provided clear and helpful information. Our lodge, styled more like a Scandinavian retreat rather than a modern one, was spacious and clean. While the furniture was of excellent quality, it did show some signs of wear, though it was still beautiful. The only drawback for us was that the beds were a bit too firm for our liking.The site features a small wooded area perfect for walking dogs, which was a great bonus as many other sites lack this facility. We dined at the restaurant twice during our stay—once in the restaurant and once with takeout. The food was delicious and reasonably priced. Overall, this is a beautiful location, slightly off the beaten path of the famous lakes (about 25 minutes from Coniston), but it offers a wonderfully relaxing stay.
Richard
Date of stay: 26th May 2024
Perfect holiday 5 star
Verified Guest
Date of stay: 22nd May 2024
A lot of TLC & attention to detail required to bring a lovely tired looking lodge back to life. Bit of cleaning to do upon arrival on the decking- appreciate it's under the trees & local peacocks like to visit! Fridge was needing to be defrosted, furniture tired, dining chairs were very tatty,- recovering or just plain pine would help! Broken fixtures here & there...it's like nothing gets reported to maintenance! For such a fabulous setting & surroundings it's a bit of a let down & makes it not good value for money. Perhaps have some lodges with no hot tub to be given a choice, esp as I never used it..in today's world we all need good value for our money!
Lynda
Date of stay: 19th May 2024
Lovely stay. Lodge was clean and comfortable and had everything we required. Only slight criticism was the fridge as no door on freezer compartment and very thick ice but not majorly a problem
Mandy
Date of stay: 5th May 2024
Lodge was adequate for us and we liked it.. but wouldn’t be good for a family as too small. Shower in bathroom too small for hubby to use… Furnishings are a bit tired, but it was all very clean. Cooker top an old electric ring… took so long to heat up we just couldn’t use. The oven and grill was good. Coffee machine gave cold coffee so didn’t heat up. However if we had have reported it I’m sure the staff would have dealt with it… we just microwaved the coffee after. The views were amazing as was the hot tub so this more than made up. It would not stop us booking again, however we stayed in a hellvellyn lodge last time and would spend a little extra as we think it’s worth it.
Verified Guest
Date of stay: 20th April 2024
Everything was perfect and clean. Lovely and spacious. Would happily come back and stay again
Verified Guest
Date of stay: 13th April 2024
Kent lodge was okay, would've been perfect but bathroom at holes in the wall and carpet was filthy other than that it was a beautiful lodge. Hot tub was nice and relaxing. Staff lacked knowledge of the area which would've been helpful for me and my wife as we never been to the Lake district before shop and restaurant opening hours are abit poor I'd of expected longer opening times. No entertainment in the evenings
Sarah
Date of stay: 31st March 2024
Lovely week stay at hellvelyn lodge last week. Thought of all the little extras such as nice fluffy large towels, coffee, dog biscuits etc. beautiful location and plenty to do in the local area (Cumbria). Only thing missing was a vacuum and an instruction manual for the hot tub. Would definitely visit again.
Anita
Date of stay: 13th March 2024
Home from home with the added fabulous views
Elizabeth
Date of stay: 3rd March 2024
Decking need's repairing, starting to rot in places, be careful of splinter's.
Verified Guest
Date of stay: 20th February 2024
Great value for money, staff were extremely helpful, facilities excellent
David
Date of stay: 5th January 2024
Had a great relaxing four days. Not much to do on site. But if you want a quiet time, and lovely walks, this is the place. The lodge is a great size with lovely views. Furniture a bit tired, but overall I recommend.
Pauline
Date of stay: 1st November 2023
Family holiday celebrating a special birthday, we all had a wonderful time although it was a bit more pricey as it was half term
Sharon
Had a brilliant time and the accommodation was just the right size for a family of 3 and a dog. The only downside was the lack of fridge and freezer space in the lodge. Location was fantastic, local beaches not too far away and the food at the restaurant was really
Nice and the staff were nothing but helpful and friendly.
Would definitely visit again :-)
Wayne
Great views around the area. Staff were always polite and helpful.
Katie
Spent a weekend here with my family, including my 20 month old little boy and 2 dogs. Slightly out of the way but a lovely drive to the beach if you want to explore. Cabins clean tidy and cosy, my little boy loved seeing the peacocks roaming. The shop on-site had all the essentials, the restaurant food was lovely and staff really friendly and helpful.
We had a wonderful time
Claire
Lovely big lodge with plenty of room for the family with everything you need. Friendly staff and lovely wee pub/restaurant. Only downside is could do with a better park for the children. But overall had a lovely stay.
Gordon
Just back from a week's stay at the beautiful Brockwood hall. Loved it. Location is perfect, beautiful views and walks, our toddler and dog both had a great time.
The lodges are lovely, hot tubs great, the on site pub and shop brilliant and staff so friendly and helpful.
Will definitely be back
Gail
Stayed here for 3 days, was just beautiful. The lodge itself was lovely and clean, the beds were mega comfy. Kids and our dog were very happy. Lots to do around the area and Windermere lake is a must to go and visit for the day.
Definitely be back soon
Leanne
Lovely stay
We have been before so knew what to expect and it didn’t let us down we will return again
Thanks
Scott
We thoroughly enjoyed our stay at Brockwood Hall and would definitely return. The location was exceptional. The on site facilities were great especially the hot tub at the lodge. I know that they are opening a new leisure centre in 2023, which will be a welcome addition. The Peacocks in the grounds added a special touch. The woodland walks were great for the dogs too. Highly recommend this location for a family holiday where dogs are welcome.
Christopher
Brockwood hall really nice, just don't go to millom, nothing there.
Jane Anne
Had a great stay only down side noisy neighbours with barking dogs
Kim
Lovely place to stay, Brockwood hall did amazing food too. Everything about our stay was perfect. Nice seeing peacocks like that too. Xx
Tracey
we all had a brilliant time,perfect company and weather,we will be back,x