Lovely and clean. Spacious living area. Thankfully 2 toilets in ours as 3 separate individuals staying in our party.

The caravan has been amazing, very warm, soft and stylish. It has been an absolute pleasure to stay in this caravan.

A cross between a lodge and caravan, bed rather small to our King size.Toilet off main bedroom, then separate toilet and shower plenty of hot water. Nice large kitchen, lounge area with fire and large TV.

One of the toilets were really cramped and couldn’t really be used by adults. Caravan was lovely though

Had everything we wanted from our holiday

Wouldn’t know did not get what I paid for

Lovely lodge. Would have liked to have a table and chairs on the decking to enjoy the view of the lake.

Brilliant caravan because it was just a few months old.

Very nice caravan but looked like a silver comparing to pictures.

Only potential way to improve could be air-conditioning.

Great caravan and was brand new, had lots of extras which wasn’t expected, fully fitted kitchen was great, could do with a fan for the hotter days but can’t fault it at all

Caravan was good overall, unfortunately it was 32 degrees when we arrived so the caravan was boiling hot. Housekeeping didn't do there job properly previous guests clothes in the wardrobe, cooking spices still in cupboard and rubbish left outside the front door.

A decent enough place.

Great caravan very clean and new

Fantastic !

Brilliant location, friendly and helpful staff. Will come back again in future.

You felt every spring in all the mattresses, the caravan was not clean at all, stale biscuits by the radiator in the living room part, bathroom was dusty/dirty on the floor, and there was cobwebs everywhere round every light and in the corners .

We took a dog and We paid more than our friends who got a far superior caravan which made us feel a little cheated. They also got a free swimming pass and early check in which again made us feel a little bit cheated

Was very nice holiday lovely upgrade carvan but need to be clean better and flat sheets no so nice as they was rip could do better with fitted sheets specially with kids

Nice spot by the river

Little disappointed in overall cleanliness and stock. Very little cooking equipment- no frying pan and no where to dry washing. Spider nest found in a bedroom on second but was dealt with quickly by maintenance staff.

Caravan was not clean, cobwebs, microwave had not been cleaned, worktop peeling off yet for a 2 night stay it was very expensive for what we got.

Excellent all round

Disappointed overall We booked for 6 but unfortunately 4 cancelled. Would not have been suitable for more. Used it as a base to explore the local area but would not recommend for a family holiday

got there late, no tea coffee or milk, dirty mugs, no washing up liquid or towel. Really these things cost nothing! Also would be good to know shop times and locations, found shop but it closed at 8pm it was 8 and the shop guy just turned the lights out.

We went as a Family, just Myself & my 3 Children, Daughter who is 28 Weeks Pregnant & Twin Sons, One lives in Derby, so we met him half way. Had a lovely stay in The Holiday Village Caravan, Number 28. It was a lovely Caravan, airy & spacious with a Veranda made it better, as we got to see the Canal Boats going past. My Son even helped a Couple with the Canal Bridges, save the Lady going back & forth across the Bridge, he enjoyed that. Entertainment was mainly on at Weekends & School Holidays but we did manage to play Crazy Golf on Shark Island, Operator told us to play again as not busy, so we did. Had dinner at The Quays whilst watching Football, good night out. Children even went swimming for free due to us being in a Gold Caravan, they enjoyed it.

Caravan lovely. Spacious. Too warm at times.

Had a lovely time. So much to do for children. Loved the outdoor cinema.

first timers very impressed

We had a lovely stay, our first time with this company usually a haven we would go for only down fall is paying for the swimming ontop we've not had to do that with haven or Parkdene. Also no heating working in the living room other than that we had a lovely stay