Peter
Date of stay: 6th November 2024
Very relaxing just a couple of things wrong but didn’t ruin our time
Pauline
Date of stay: 24th October 2024
Never again
Chris
Date of stay: 19th October 2024
excellent place
Terence
Date of stay: 30th September 2024
apart from the issues with the lights and not being able to work the heating the caravan was quite good , we had to supply our own towels and things out side of van was a bit untidy but that was to be expected as we were in the forrest area
Verified Guest
Date of stay: 27th September 2024
Not a lot of nice things to say about it life guards weren’t helpful couldn’t book a swim for my granddaughter even tho the pool wasn’t busy food ok expensive for what u get tho some staff weren’t very nice with there time when asking questions not a lot for kids to do or entertainment and the caravan wasn’t that great needed a good clean I swept the floor it was full of dirt and hair wouldn’t go back or recommend
Verified Guest
Date of stay: 25th September 2024
Lodge nice and clean but could do with a refurb.
Konrad
Date of stay: 8th September 2024
Poor access to forest trails directly from the caravan park area.To go to the forest with the dogs, you need to drive a few miles by car.
Michelle
Date of stay: 14th August 2024
We stay in 1 of the river side Lodges it was beautiful washing machine tumble dryer. Beautiful view
Suzanne
Date of stay: 11th August 2024
The location and surrounding were beautiful I felt that the accommodation let us down due to requiring a deep clean and also ensuring all of the advertised facilities available eg tv on bedroom not functioning also old dated main tv and cooker (oven) didn’t work properly! However the view and surrounding were superb found entertaining 16,13 and 8 year old difficult not really catered for 16 year old but would love to come back for a stay long weekend next
Stewart
Date of stay: 6th August 2024
Broken glass and remote was snapped when arrived. Other than that it was the perfect caravan for us
Dawn
Date of stay: 16th May 2024
To pricey for food and drinks and totally made a mistake with the bot box bingo won’t be using parkdean resorts bar entrainment or restaurant
David
Date of stay: 12th May 2024
A nice clean and comfortable van
John
Date of stay: 28th April 2024
Lodge had dog excrement on patio from previous guests & windows were extremely dirty from kids hands & pets sweet wrapper under furniture looked a bit shabby & unloved had to clean before we could relax. Bed linen & towels were fresh & clean
Rob
Date of stay: 14th April 2024
Please see my previous review, the lodge was a disgrace, we gave the site 3 hours to sort out the issues and when we came back little had been rectified, so booked for 4 nights and left after one night.We’re never going back to both Tummel Valley and Hoseasons . With Hoseasons you cannot speak to a human only via chat. If you’re not on facebook, instagram or X you are in trouble.
Brenda
Date of stay: 3rd April 2024
Caravan VERY basic. No towels, no dish cloths, no tea towels, most places I’ve been to at least give you a welcome pack with basics in, like condiments, soap, washing up liquid, etc. I suppose the idea is to not have any in the caravan so that you need to buy them at the shop on site. They charge you to hire towels.Staff not very helpful when we asked about activities. Food in chippy not very good, food in restaurant mediocre. Park itself is lovely and the surrounding area although the bins were often overflowing with rubbish. I would definitely visit this area again but in a different park.
Verified Guest
Date of stay: 31st March 2024
Very basic.
Egbertha
Date of stay: 31st March 2024
Lovely and comfortable, had everything we needed, it was clean and tidy
Jean
Date of stay: 24th March 2024
Would have liked bedside tables in bedrooms. We used the small tables in the livingroom.
Elizabeth
Date of stay: 4th March 2024
Beautiful newly refurbished lodge in a good position near the main building . Can’t fault it.
Verified Guest
Date of stay: 1st November 2023
Caravan was spotlessly clean,staff very friendly and helpful apart from the one who took our phone call.On the Friday when we arrived the boiler was not working so had no heating or hot water.I phoned reception at 6.30pm to be told it would be dealt with.No one arrived so we had no heating or hot water all Friday night.Thought someone would arrive Saturday morning but no luck,we went to reception and were told the girl who I reported the problem to must have forgot.
Verified Guest
Date of stay: 1st November 2023
Really good holiday. Heating not working when we went in. Reported it and it was fixed straight away. Excellent service
Nick
Date of stay: 1st November 2023
Specifically booked a larch caravan due to the washer/dryer, only to discover it was broken and no replacement available, had to go to reception to get money to use the laundrette on park, certainly not as convenient as having the one in the caravan, the restaurant on our last night - a lot of meals not available , we were told it’s the low season and they don’t stock everything, yet we were told 103 vans were booked and allocated on the Monday, surely they could have ordered more food realising how busy the park was, don’t think we will be back in a hurry to be honest
Verified Guest
Date of stay: 1st November 2023
The caravan wasn't clean, the fridge was switched off and had not been cleaned, I had to clean it before I put my food in the fridge. Floors weren't cleaned, the shower frame the edging was all mold , apart from that it was relaxing
Dawn
Date of stay: 1st November 2023
Tummel valley was an amazing holiday park ..the staff were so very cheerful and helpful ..nothing was to me ch trouble for them to assist you …the park was very busy ell maintained and we were more than happy with our caravan so clean and the bedding was lovely and white …
Verified Guest
Date of stay: 1st November 2023
False impression that hot tubs are part of all lodges.
River bank was too open for an area that has a lot of children playing, no fencing etc ie an accident waiting to happen.
No swimming time available for just adults, arrived on the Friday and the swimming was fully booked for the week.
Roads to and from the village was horrendous and a total nightmare.
Strong place for families but nothing was just adults staying.
Lovely lodge, well equipped and comfortable.
Verified Guest
Date of stay: 1st November 2023
We had a wonderful holiday and the nicest pet friendly lodge we have ever stayed in. The staff at the park went above and beyond to be helpful and friendly
Gerry
Date of stay: 1st November 2023
Window latch broke in small kids bedroom could not lock Window not to clever with a 3year old toilet roll holder fell off the wall food packets under kids bed safety handles in Bath slack moved when holding them to get in and out of the bath could easily cause a accident reported to reception all faults fixed the next afternoon over priced
Jock
Date of stay: 1st November 2023
I ask for a Madrid beer but it was served in a carling glass…I ask for a Madrid glass but the women who serve me said they get stolen so we r not using them…but looking around the pub, there were customers with a Madrid glass so basically she saying because I’m a tourist I will nick the glass. Also she was rude
Verified Guest
Date of stay: 1st November 2023
Would benefit having decking outside give more space to sit out if weather is nice
Angela
All the staff go above and beyond to make your holiday fantastic. They work so hard and long hours. Always service with a smile