Lucy
Date of stay: 14th April 2024
We had a great time at Sun Valley, staying in Fowey house. The accommodation was large, comfortable beds, well equipped and with good quality towels provided. The hot tub was great and was serviced twice a day. The site was very quiet and we enjoyed being able to walk down the cycle path to the beach at Pentewan.
Verified Guest
Date of stay: 10th April 2024
Caravan was very clean and comfort
Sue
Date of stay: 24th March 2024
Easy to book
Subita
Date of stay: 28th February 2024
Basic accommodation but clean and comfortable Great location Very quiet Very helpful staff
Verified Guest
Date of stay: 18th February 2024
DO NOT STAY HERE! There is no restaurant, despite being advertised everywhere, including hoseasons and on the park entrance signage. The staff actually laughed when i mentioned the restaurant as if I'd gotten it wrong, but it remains on the sign as you drive into the park. The pool was closed, apparently has been for some time. The park staff made it seem like it was a recent thing. They offered to refund the cost to take the family to a nearby pool but this meant parking the car, paying for parking and limiting the amount of times we could go. We were looking forward to the ease and convenience of a pool on site as well as a restaurant. If we had known in advance that these weren't open, we wouldn't have booked.Twice during our stay the electrics at the site went out. On one day it was out from 5pm-3am. The site staff provided a torch which ran out of battery and meant that within our large group (which included young children, octogenarians and people with disabilities) had to deal with the cold of a November night. There is also no reception at the site ( which obviously the park could not fix) but this meant in any kind of emergency we would have to navigate through the park In the pitch black to the entrance which was the only area with reception. There was no emergency lighting or backup generator for the most basic lighting.The caravan itself was okay, but the door didn't close properly and the light bulb in the bathroom had exposed wiring. It was pretty run down but it was only a bronze.We have complained to hoseasons about the stay as it was an awful experience. They claim not to have received any response from The caravan staff, despite everyone in our group having made a complaint. They offered £30 which we rejected but was transferred into our account regardless. We will NEVER trust the hoseasons name again and are shocked at the poor customer service from the site team and hoseasons customer services.Please heed this review, find yourself somewhere else to stay and avoid a rubbish, disappointing stay.
Verified Guest
Date of stay: 1st January 2024
Great holiday and excellent caravan. Staff on the park are friendly and will definitely stay again. Thank you.
Elizabeth
Date of stay: 10th November 2023
We enjoyed our stay in Mevagessey lodge/house was quiet and comfortable and enjoyed hot tub. Pool was ok. Facilities poor as Restaurant and bar been closed for months. Tennis court no net so couldnt play tennis and play area only got climbing frame and slide. Overall would recommend if want quiet place to stay.
Julie
Date of stay: 10th November 2023
Re: Fowey Lodge. Would have been 10 all round apart from no dishwasher and lack of outside chairs (only 4) and more comfortable seating inside? Not a problem for us (only 3 adults) but could see it being a problem if 6 were staying.
Verified Guest
Date of stay: 1st November 2023
The caravan was spotlessly clean and very well equiped. It had an added bonus of having a washer/dryer and a dish washer although we didn't use the dishwasher much. Our only fault would be they could do with a second bin for recycling within the caravan
Verified Guest
Date of stay: 1st November 2023
Megagissey house, great holiday accommodation, clean and very spacious, having the hot tub was great. Pool was also great but a bit of a pain having to book as not always someone in reception and we didn’t always know what time we would be back from our dayout etc.
Hoseasons did not tell us that the on site restaurant and bar was not open, the park only confirmed this two days before our stay. We are a family with three children so having a restaurant/ bar to walk to for a meal or drink in the evening was important to us when picking this holiday. We would have liked to have been informed but communication was poor regarding this particular as there is nowhere else to go in walking distance. In fact the hoseasons website is still stating that the restaurant would be open in August…it is not! Other than that, a great break.
Verified Guest
Date of stay: 1st November 2023
Rivendale is 5 STAR + - Site is very clean & tidy good all round - Staff very helpful at all times - Swimming Pool excellent - Restaurant on site once again not open but advertised by Hoseasons as OPEN !!
Verified Guest
Date of stay: 1st November 2023
A great holiday home site well run good value , could have done with bar open every night
Colin
Date of stay: 1st November 2023
Good holiday apart from the rain
restaurant not open
Quite location
Holiday home very good
Naina
Date of stay: 1st November 2023
Inn was closed Marlow very comfortable well equipt lovley clean site . Shame about the restaurant
Verified Guest
Date of stay: 31st October 2023
Had a fantastic experience the caravan and park was excellent would highly recommend ????
Georgina
Date of stay: 9th July 2023
Very disappointed that the Restaurant is not open due to lack of Staff.
Michael
Date of stay: 3rd July 2023
Great holiday
Kathryn
Date of stay: 29th June 2023
Wonderful week in Cornwall. Sun Valley is such a lovely quiet spot. If you want a buzzing nightlife this is not for you! Mobile signal is none existent but the Wi-Fi in our lodge was great. Booking the swimming pool was a little bit of a pain but that is the only tiny moan I would have. Didn’t bother us that the restaurant is currently closed. Lodge was super clean, well equipped and maintained. Would definitely book again.
Geoffrey
Date of stay: 28th June 2023
Absolutely fantastic will definitely go back again by lodge was spotless and had everything you wanted in there perfect
Geraldine
Date of stay: 28th June 2023
The Avon was very comfortable
Sylvia
Date of stay: 27th June 2023
We booked a lovely lodge and was a bonus to have towels supplied and everything you needed, down side no restaurant or anything open on site
Pamela
Date of stay: 23rd June 2023
The accommodation was excellent. We liked the fact that toiletries were supplied as well as other things in the kitchen. A light shade in the main bedroom was missing by the bed but otherwise all was very good. Just a shame about on site facilities
David
Date of stay: 29th May 2023
See comments above
Dawn
Date of stay: 9th May 2023
great caravan, but no restaurant on site even though still advertising that it is
Alan, Warminster
Date of stay: 24th August 2020
Short break for relaxation and great views, got it with extras thrown in.
Alison, London
Date of stay: 21st August 2020
First time in Cornwall and would highly recommend Sun Valley and Marlow caravan as an excellent base to explore all round.
Cathy, Gb
Date of stay: 7th August 2020
Excellent staff John and Angela especially thank you
Lorraine
Mobile home clean, spacious and modern. John the park supervisor was very helpful. Indoor pool very clean. The food we ate at the on-site restaurant was amazing. Overall really good holiday at sun valley.
Peter
We have just returned from a 3 night weekend break here (1st to 4th July ‘22) and we would highly recommend. We stayed in Fowey lodge and we were incredibly impressed at the quality of the accommodation and the peaceful location. The on site restaurant ‘Rebellion’ was a further surprise! We needed up eating here every day of our stay, the food is superb. We used the indoor pool (you need to book a time slot) and had it all to ourselves. John the park manager is pleasant and helpful and told us the pool was a pleasant 29°, very warm and inviting. He was also helpful in advising us of places to visit to make the most of our short stay. We went to the harbour village Charlestown (beautiful) and the lovely fishing village of Mevagissey both of which are a short drive away. We would recommend and would certainly stay again in future. Thank you for a lovely stay.
Tracy
Very helpful and accommodating staff. Wonderfully quiet location. Perfect
Kirsten
Sun valley is in an excellent location for visiting many places surrounding St.Austell. The property, Fowey, is much larger than appears in the pictures, plenty of room inside, the hot tub is freshly filled for your arrival and checked twice daily. We had a great holiday.
Karen
The staff were very friendly and helpful. The problems were that there was no wife and having a 15 year old that's important. I also found out on the saturday before we arrived that the bar and restaurant would not be open until the Thursday night which was the night before we left
Julie
A great site, with lots to do in the surrounding area. Not far from the beach. The lodge was beautiful, clean and well equipped. The only downside was there was no WiFi and very little phone signal, but if you want to get away from it all this is the place for you.
Andrew
We as a family of 4 and 2 x dogs had a great stay at Sun Valley. The accommodation was good value and in lovely green surroundings. Location is great for getting out and about with Mevagissey our favourite place in Cornwall just a few minutes drive away. There’s a nice walk along the cycle track down to the Ship Inn and Pentewan beach.
Mobile signal is only available near the entrance of the park but it was quite nice to have a bit of a digital detox. There is Wi-Fi available at the on-site restaurant.
Christine
First time we have been to this site everything was just how we wanted it and are looking forward to our next trip and booking
Rebecca
We stayed in the fowey for a week 4 adults 2 children and a 4month old baby. The house was perfect for our family's needs, it was spotless and decorated to a high standard.
Our holiday was made perfect by how friendly welcoming and helpful the staff all where especially John nothing was ever to much for him, even if he couldn't pronounce fowey correctly and kept calling it foyey ? (sorry John I couldn't resist ?). The site and all amenities where spotless.
Linda
Lovely site for chilling and relaxing.not far from anywhere but highlight for me was the donkey sanctuary, Charlestown is a must to visit it is really just down the road 5 mins away in car. Plenty of supermarkets within 5 min of driving.
Array
Brilliant location, ideal to get to st Austell, charlestown, mevigessey and beautiful local coastline and countryside.
Lovely clean caravan with all facilities and more for a bronze caravan, exceeded expectations
Carole
Holiday and site really lovely the only disappointing thing was there were no doors out onto the veranda, you had go through the kitchen down steps walk along and up some more steps to the veranda. Apparently the only lodge on the site like it, this put a dampener on our holiday.