Verified Guest
Date of stay: 31st March 2024
Chalet was good and spacious
Ian
Date of stay: 1st November 2023
brilliant week loads of space beds really comfy home from home.
Verified Guest
Date of stay: 1st November 2023
Beds were comfy. Bedding and surfaces clean.
Lacking some very basic equipment like a baking sheet for the oven. Sofas were stained. Windows filthy.
Mark
Date of stay: 1st November 2023
We were in an out of the way location which was very quiet. The chalet was spacious and bedrooms were well proportion. There was plenty of room for the five of us.
A bonus was an en-suit.
There was a TV in all 3 bedrooms which meant no arguing.
The down side would be no phone signal and very limited Internet even when purchasing the sites Internet.
Verified Guest
Date of stay: 1st November 2023
Lovley place although people should be told to take tea towels, and cleaning supplies I had to o out and buy it all. The park restaurant is very expensive! Staff are friendly and ready to help.
Raymond
Date of stay: 1st November 2023
Very expensive bar and food. Too far from other amenities and beaches.
Verified Guest
Date of stay: 1st November 2023
Park is situated in a beautiful location. Restaurant food was average and limited. Majority of staff were good but do not appear to work as a team, when asked if a child could have a plain burger [ no mayonnaise or cheese] staff replied they were unable to do this?? The Manor house is situated in a good position, close to park and allows stunning views but is in need of general maintenance [ decking area and tables& chairs]. Overall an enjoyable break, children had a great time.
Verified Guest
Date of stay: 1st November 2023
Great place, staff were very friendly and helpful. Restaurant bit over priced.
Sandie
Date of stay: 17th July 2023
Thought it as a little basic, but ok. Bed very comfortable. Had lots of spiders webs and spiders in all
rooms. Freezer not clean but told reception I would clean it as had things to put in it on arrival.
Otherwise clean .
Andrew
Date of stay: 3rd July 2023
Small thing but chalet sleeps 6 but only a 2 seater sofa bed and 2 chairs so if 6 staying 2 would have to use dining chairs
Melanie
Date of stay: 28th June 2023
Great lodge, well equipped, spacious and comfortable.
Lindsey
Date of stay: 21st May 2023
Can be a little expensive.
Gemma
Date of stay: 1st June 2022
Really weird buzzing noise (high pitched) in main bedroom. Got used to it but couldn't work out where it came from
Dorothy, St Neots
Date of stay: 15th May 2022
Caravan was clean but quite basic, curtains kept coming down of the tracks every time trying to shut, so had to leave partly closed to avoid wasting 10 mins trying to get back up again. Bed was comfy .Heating worked well and was needed as still quite chilly. No spatula! Which apparently isn't on the inventory, odd as they had a frying pan. Had to go and purchase one myself . As I paid less for this caravan as on special offer, it was quite good. Wouldn't want to pay the full price though for what was a very basic caravan.
Sonia, Ashby De La Zouch
Date of stay: 14th May 2022
Found a razor left in the shower and a hair bobble on the radiator which wasn't good but just threw them away. Would have expected better cleanliness but can understand how they could have been missed.
Jayne, Trowbridge
Date of stay: 2nd May 2022
Caravan was very clean and spacious. The main bedroom had lots of room and would've benefitted from a larger bed. It appeared to have a double bed frame but only a small double mattress which was really frustrating, there was also 2x double wardrobes which were not necessary! The en-suite extra toilet was useful but could've had a mirror above the small sink. There were no hooks to back of doors and so we struggled to find somewhere to hang wet towels after having showers. Hanging rail in cupboard by entrance door would of been useful for coats. Overall, other than these few niggly things we had a very enjoyable holiday and would go back again!
Brian, Weston Super Mare
Date of stay: 1st May 2022
Comfortable van with all you need. A few fittings not that secure but enjoyed our stay. Maintenance team are very good and fast response.
Jack
Date of stay: 27th April 2022
Was absolutely rubbish only stayed one night out of the 3 because the soft play was shut and the swimming fully booked all weekend! The arcade is rubbish and the entertainment! I wouldn't recommend going there with kids!
Linda, Kidderminster
Date of stay: 25th April 2022
I would give it 11 if I could
Nichola, Birmingham
Date of stay: 17th April 2022
Club needs improving. Bar staff very slow waits up to 45 minutes. People without access to app would struggle. More arcade games for older children, more seating needed. Lighting was off on top level on Thursday night and no one seemed to care. Area left open in darkness dangerous.
Daisy, Bath
Date of stay: 13th April 2022
Nice caravan, warm and comfortable
Vince, Wisbech
Date of stay: 5th April 2022
Our upgraded caravan was excellent. Well equipped and in a great location with sea views. A veranda and decking were an added bonus. As we had been moved to this caravan at the last minute, the beds were not made up for us which was not a problem, it took us less than a minute to get it sorted. Staff did come over to ask if we wanted them to make the beds up but there was no need but it was a lovely gesture, much appreciated. We had a slight issue with getting the central heating to work, the radiators were cold as they were not expecting to be using this particular caravan this week. A quick visit to reception and Paul was with us within a minute to get the heating working.
Jarjinder, Kempston
Date of stay: 30th March 2022
The caravan was a bit dated
Katie, London
Date of stay: 27th March 2022
Can't wait to return! Amazing holiday.
Elaine, Bridport
Date of stay: 6th March 2022
Mattress was past its life end.
Brian, Cornwall
Date of stay: 6th March 2022
Portion size for fries poor, only a few on a small plate considering it cost £3.70 per portion.
Chris, Eastbourne
Date of stay: 5th March 2022
Terrible don't book here
Sarah, Bristol
Date of stay: 27th February 2022
Curtains didn't match , door broken
Leslie, Blackmore
Date of stay: 18th November 2021
Lovely caravan in very noisy maintenance area. Right next to rubbish bins which everyone slammed down, and were emptied at 6.30 as we heard as we were right next to road.Also there should be cleaning brushes or hoover. Nothing to sweep floor.
Fiona
My family Absolutely loved our holiday location was amazing and the views over the ocean ??
Laura
We stayed in an 8 berth, 3 bedroom caravan. It was immaculate when we arrived. Also, despite us arriving early we were able to access the caravan straight away which was really nice.
My only slight complaint (more of a feedback than complaint), is that a caravan which sleeps up to 8 people needs to have more kitchen utensils and crockery available! There were 7 of us and to cook pasta for dinner, the three small saucepans still weren't enough! Please consider equipping vans with larger capacity reflecting this!
The site is on a steep hill, however this WAS mentioned on the website when booking and did not negatively affect us, aside from giving us a bit of a workout!
Staff were all friendly especially the pool lifeguards who were really chatty and nice.
The swimming pools!!!! Oh the swimming pools!!! The outdoor pool was like being abroad (we were lucky with the weather). I can't recommend it enough.
A really nice park and we would definitely visit again and rave to our friends about it. Thank you for a lovely short break! Xx
Christopher
Had a good week away at an affordable price. (out of school holidays).
DID NOT EAT IN THE RESTAURANT. SCORES TO REFLECT THIS.
Alan
Lovely location. Clean Lodge. Quiet, well kept grounds.
Laura
Single mum 4 kids aged 10 months to 12 years we were luckily enough to be close to the main area and the pool and shop wasn't too far away the park was fab my kids absolutely loved it. The area for the show was pretty small but again kids seemed to enjoy it. Staff were helpful when I needed them and very patient in the arcades waiting for my very indecisive kids choosing their winnings
Rebecca
the lodge was lovely lots of space. helpful that there was a washing machine and dishwasher with 2 small children. lots of space for them to play. wish there had of been a gate on the veranda like some of the others had as our littlest couldn't go outside as he would have fallen down the steps but it was fine.