we first stayed at Hendra in Oct 09 first family holiday the kids absolutely loved it, lots to do lovely beaches,surfing,zoo.dairyland,crealey park,lots of supermarkets and shops, prices in the onsite shop very reasonable and a lovely cup of latte. We decided to do the sun holiday in 2010 and got our first choice-Hendra kids were so excited they could not wait for Sept. They said best holiday ever! hoping to get Sun holiday again this year.Caravan clean site clean, really worth a visit. you do need a car as it is just out of newquay but well worth it.

the entertainment was brillian for the children,but not that good in the evening for the adults. The caravan was dirty and we had to ask to be moved to another caravan but that was'nt much better, had to clean and bleach before we could use anything. Would l go there again! NO....

Clean and comfortable - all facilities available

Thicker mattress for double bed and towel would have been nice to be provided.

Our accommodation was absolutely disgusting in regards to cleanliness, bodged fixings and the caravan was not straight and we were on the wonk, everytime we moved it felt like we were at sea, the same at night when going to sleep. We reported all of the faults etc twice to reception and nothing was done, we also complained about our fire alarm keep going off even during the night, 2 days and a 2nd complaint and they sent someone to put a new one in.The caravans definitely need some updating and sorting out, have been here before and has definitely gone down hill.

Lovely area, absolutely stunning with some amazing beaches beware that some have long steep walks down to them. Supermarkets fairly near

This was our 3rd visit to this site which i was looking forward to as i had booked for 8 people, all close family members to have a long weekend away. Ive come home feeling disappointed because of a few issues we had. It was impossible to get an early check in even though I was told over the phone I could get it by going online. My daughter also tried to do this but just got a negative response when trying to speak with someone. I had booked for 8 people which meant that 2 family members had to sleep on the pull out bed in the living area. When we come to make up the bed we realised there was only a spare single duvet in the wardrobe. I tried every number given to try and get in touch with someone so I could get a double duvet but none of the numbers given were answering. I even sent a text to the mobile number given and I've still not had a response 4 days later. Even the emergency number didn't answer so had there been a situation where we needed to contact someone from the park it was impossible to do so. The problem with the duvet was resolved the following day once reception was open again. Luckily 2 of the children had taken their own blankets which we made do with on the first night. On our last night of our 3 night stay everyone was woken at around 2.30am by shouting and swearing. It also sounded like the caravan where this was coming from was being smashed up inside. This lasted until around 5am. Not ideal when you have families with small children and no security on site. A few people tried to calm the situation but were just swore at by these nice people. I'm really unsure if I will visit this site again which is a shame as I've really enjoyed our previous stays. The main thing is if you are given out of hours contacts for reception and security then they should at least anwer

Great holiday

Very expensive holiday. Caravan wasn’t great, very cold even with heating on. In a small break we should be given small amount of washing up liquid, sponge , tea towel ect just so we didn’t have to buy just for two nights

Caravan was filthy and I mean filthy. Window wouldn’t open in middle of a heat wave settings all rubbed off cooker oven only had two settings raw or cremated, black mould all over single mattresses, double bed broken, could see paw prints from previous dogs, as floor looked like it’d not seen a mop in weeks. All crockery was covered in food, bathroom had holes in floor and shower had black mould. The smell was horrendous when opened caravan door, masses of urine stains all over living room couch and outdoor veranda was covered in dried urine the smell was horrific. Relayed to reception the state of caravan to be told there’s nothing they can do and there was no cleaning staff there no one even bothered to check we was happy afterwards and only the bar manager took our concerns seriously, we ended up leaving early as my dog got sick after all he’s not used to living in filth nor are my children. After a 9 hour drive I didn’t expect to be cleaning a caravan. FURIOUS IS AN UNDERSTATEMENT

Caravan was dirty, site needed a good scrub, staff rude, overpriced, would not recommend!

The site is clean and friendly. Lots of things onsite to do for those rainy day. The is in a perfect spot and within an hour's drive of other fantastic spots. We will be back next year lizard

Caravan filthy,beds were broken,front door didn't close, Caravan not pitched properly it shook when u walked.Staff on reception were not helpful Worst holiday I have had,

Perfect place for a family to have a break. Lots to do and have fun during your stay at the resort. Beds were made well on arrival and the place was clean. We felt we could settle immediately on arrival and felt at ease.

The Restaurant didn’t offer any G/F foods and didn’t even offer an alternative place to eat good job we already did our research prior to this for outside eateries. The pool area i only used once had a very dangerous step out of the pool for any elderly or disabled holiday goer ! A life guard had to help me out of the pool after i attracted his attention very embarrassing for me as i was on my own in the one and only visit, i can’t say the facilities were comftable as the double. bed was really not at all and could do with a new mattress! The setee area was eqaully as bum numbing if sat on for more than 20 mins ! the bathroom near the single rooms had a huge patch where the paper had come off and the door was blistered !! would not be staying here again, which is a shame as the place was clean and everything was provided. The reception staff were exceptionally friendly and helpful though all kudos to them!

Caravan not very clean, not enough bedding, nit enough cutlery. It took 2 days to bring cutlery. Lots of litter on the site. Was not able to book activities before arrival so only managed 1 swim on the off chance, as there were 7 of us. Out door pool out of service the whole week, all vending machines empty and out of order the whole week. The holiday cost over £1,500.00. Very disappointed, but we nade the best of a bad situation.

The cleanliness of the caravan wasn't the best and I the caravan had many damage walls. On arrival we checked in late however it was the wrong key and the brochure didn't had all the correct information on what is including in our package. Overall the team was amazing and friendly the facilities was family friendly and good value for money would highly recommend dispite and mishap.

Very happy with bungalow. Just a few niggles - 1) Shower water pressure was rubbish, not enough to wash soap off! 2) Sofa's clean but not very comfy. 3) No instructions for electrical items,ie cooker and TV. 4) WiFi useless

Poor service delivery . Broken doors , blocked toilets drainage systems Poor communication Don’t listen to customers Dirty sofas

Shocking, from a 3 hour delay to check in to a pool that had more human hair in it than on my head!! Caravan was shabby, no basics like toilet roll or bun bags! Will not be staying again. Having said that I have stayed in a lot of these caravans in different places and this is the first bad one

Staff checked us in early but caravan took another hour before it was ready. Gave us some time to look around the site. The door was missing on second bedroom but they fix it promptly. Staff was nice, caravan was nice and entertainment was great for the kids.Restuarant was only downside, got the order wrong and quality of food wasn't great for the price.Would book to come back next summer for 2 weeks if it wasn't 8 times the price I paid and equivalent to going abroad.

Very clean and nice

As soon as we entered the bungalow we was greeted with a smack in the face of mold and bleach it was located the most in the front room under the heater/TV but was all over the bungalow just not as much as the front room this made my girlfriend I'll on the second day off our hoilday so we couldn't do anything and when I mentioned the mold to the staff she goes oh ok I'll get someone to come round and make it smell nicer ???? how can you make mold smell nicer stop trying to hide it and fix it or atleast give us the option to move building or give us some money back, No toilet tissue which was the worse as when we turnt up the shop was closed ! And we never got told No washing up liquid No tea towel No sponges No body towels If I could I would love to upload the pictures

Caravan wes very clean and well equipped Park was clean and tidy.but not a big choice of where to eat .not much to do for older people

Caravan was horrendous we were in elder 12 and couch was burst bits hanging of the wall mould in the bedrooms bathroom blind was burst and it was very dated and small

We had a lovely time for our first family holiday, and first ever visit to Cornwall. The caravan was clean and had majority of the things we needed. Location was perfect for us as we like to get out and explore and we didn’t mind driving to where we wanted to be. Facilities on site were good - we only visited the pool once and we felt it could do with a good clean. This hasn’t deterred us from visiting again though, we have already booked to come again next year!

Nice park and well ran by all staff.

Great place yo stay. Had s lovely time and really enjoyed the kids clubs. The only negative thing was the caravan was quite dirty but that was the only negative thing i could say. Great staff! Great entertainment:) perfect for the whole family. I definitely will be visiting again ?

Bargain price, comfy caravan, lovely area, apart from noisy residents and children speeding on electric scooters a good time was had.

Point Negative bungalow Toilet not have toilet brush, facilities need pay?? Is not included just is free is swimming pool. Point positive kitchen have fridge and freezer, internet free inside of bungalow. I recommend

Really nice clean site in an excellent location

We had the best time!! Such a beautiful place. We didn’t really get to enjoy the holiday park as the kids were so amazed with kynance cove, we spent 5 out of 7 days on the beach! We did pop to the restaurant in evening though and food was great! There was so much to do on site and always looked like a good time was being had by all. We will defo be returning next year. My only moan is that it would be good if towels could be provided along with the bedding. We had to use our beach towels all week for showering as didn’t realise towels wasn’t provided. By that’s our fault not the parks. Thanks for a fantastic holiday! :D

Perfect holiday, great base to explore the stunning turquoise coast of the Lizard.