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Golden Sands Holiday Park Rhyl

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Golden Sands Holiday Park Rhyl - Reviews

abbie weedall
i really enjoyed my stay it has a fab pool its gt nice places aroyund it for days out like the short walk to the fair and arcades along the beach which is lovely for couples to take romantic walks
Samantha
Date of stay: 10th April 2024
The caravan was clean and cozy and had easy to operate settings. Making the heating, shower etc really easy to figure out. All the beds were made up on arrival andAlthough we only had 4 people staying there was plenty of room and there was enough space for 2 more In the living room without it being too much of a squeeze. The Wi-Fi availability within the caravan was a nice unexpected touch.
Verified Guest
Date of stay: 8th April 2024
Overall a nice place to stay but prices of stay are wildly inflated for school holiday stays
Lee
Date of stay: 27th March 2024
Positives:We stayed here last week for 4 nights and generally had a great time. The positives were that the caravan was clean, the site had plenty of things to do and is close to various attractions and activities. The on site arcade, bar and pool were all very good and our kids loved the amusements and in site staff, especially the entertainment team. Negatives:When we arrived there was no one around to check us in. We arrived just after 17:30pm on a Thursday and all facilities were closed. I rang the general enquiries line and they advised someone would be with us soon. We didn't have to wait too long, but it was not what we were expecting. We were also put into a caravan that was not what we expected: we had booked a superior caravan but what we got seemed quite basic, and did not look like what was advertised on the site (I appreciate that pictures will not fully represent all the caravans of that style, but there were clear differences in quality). We did query the caravan to check we had been given the right one, and we were told it was correct. There was not much else we could do, so we accepted the caravan, but it would make us reluctant to book this type of caravan again. All in all, the experience wasn't hampered too much by it, but it wasn't the start we wanted to the holiday.
Verified Guest
Date of stay: 17th March 2024
Cannot fault this van and it’s definetly worth it to upgrade, I’ll never go basic again , only thing I can fault is it wud of been nice to have pillow protectors and a mattress topper, but apart from that vry comfortable and warm. Also we turned the water down as our 3 year old but the hot tap on n it was vry hot for her. Loved it though lots of room too
Kurshid
Date of stay: 6th March 2024
Holiday park very nice.. good location and helpful staff
Verified Guest
Date of stay: 20th February 2024
Lovely caravan
Thomas
Date of stay: 14th February 2024
The caravan was very clean and the little welcome pack was a lovely touch it was lovely and warm the central heating was great the beds were very comfortable
Ashleigh
Date of stay: 1st November 2023
Food was pricey, and underwhelming! Staff were friendly and helpful all over the resort, especially the pool staff! Caravan was lovely and clean although beds could do with new mattresses! We did enjoy our stay, but not sure if we’d return.
Verified Guest
Date of stay: 1st November 2023
Sticky stuff on floor by table .Only one hand towel no other towels only one toilet brush . No lighter for cooker we had to buy one and left it for next people ..Other than that it was a nice caravan
SUSAN
Date of stay: 1st November 2023
Caravan was clean and tidy when we arrived
Judith
Date of stay: 1st November 2023
Beautiful place to stay caravan really spacious the only down fall was the pull out bed in living area not comfortable at all had to by a air bed sham because the caravan it self was lovely with 2 toilets we all had a great time beach right their beautiful
Louise
Date of stay: 1st November 2023
Supposed to be a luxury 8 it most certainly was not luxury very disappointed with the caravan especially the price I paid
Verified Guest
Date of stay: 1st November 2023
We booked and payed for a luxury 8 birth 3 bed caravan but were contacted on the morning of our holiday to say that us was not available. We had already travelled half way and felt we had to accept the alternative accommodation offered. This was a 2 bed caravan but we were told it was like for like and if the same luxury quality, it was not. There was no outside space or decking for our dog (as per original booking), the van was not of the same quality and was very basic and the location was opposite the amenities and very noisy with no privacy. We didn’t have adequate bedding or any cleaning items as was stated on the booking. Also, I had to sleep in the lounge and this was far from ideal. The difference in price was refunded, however £50 seems incredibly low for the level of downgrade, last minute notice, inconvenience and stress. I will never book with this company again.
Craig
Date of stay: 1st November 2023
For the price I paid for the caravan I didn't think they was anything luxury about it
SUSAN
Date of stay: 1st November 2023
The caravan was lively and spacious. Plus it was ???? friendly. Bed comfortable. Only one complaint they was no door between the lounge and the rest of the caravan. But all in all we enjoyed our break.
Hilary
Date of stay: 1st November 2023
Would never recommend or go to that site again I might as well poured my money down the drain
Verified Guest
Date of stay: 1st November 2023
It certainly was not a superior caravan very basic my feelings are it was changed because I showed frustration at having to wait one and a half hours to get the key
Shaun
Date of stay: 1st November 2023
Below expected poor quality Poor condition Poor food
Verified Guest
Date of stay: 1st November 2023
nice seaside break
Gordon
Date of stay: 1st November 2023
Caravan in need of upgrading
Verified Guest
Date of stay: 1st November 2023
We had a great holiday and the maintenance staff are brilliant. The beds are so tired they must invest in new mattresses. Steve the pool manager is the nicest man and should be given an award for how helpful and welcoming he is. Bar staff need some training. Receptionist isn't friendly at all! How she remains in a front of house position is beyond me. She almost made us drive home with her attitude. Entertainment was amusing and we loved the colour throw. Chip shop standard for seaside. Clean site in a good location. Toilets in the bar and amusement area need locks. Changing in the pool area is hopeless, but pool is good albeit cold. Launderette is pricy and most of the machines were broken. I'd say for a bit of investment this place could be great, at present it's OK.
Lynn
Date of stay: 1st November 2023
Very poor value for money. Cramped, basic, dirty. Dirty bowls and glasses in the cupboard. One bowl contained the remnants of a tin of tomato soup! No baking tray for the oven. Cleaners had left a mop and bucket in the kitchen. Broken blind in the dining area. Wouldn’t return.
Angela
Date of stay: 7th June 2023
Nice caravan but too small can't move in bedroom or bathroom.
David, St. Helens
Date of stay: 31st August 2020
Great location comfortable accommodation
Mark, Lancashire
Date of stay: 22nd August 2020
Good place for a relaxing break.
Don’t opt in to the wifi as it didn’t work for us and couldn’t get hold of the provider so we lost the £25 paid.
Alison, Manchester
Date of stay: 22nd August 2020
Even though we were on Covid through the holiday, we had a great time, can't wait to go back next year.
Deborah
Caravan was spotless and caravan site very clean. Had a lovely break and would return
MICHAEL
Me & my partner enjoyed our weekend with you, the caravan that we stayed in was nice/ clean & comfortable, the park & the beach was very good & the weather made it even better.
Suzi
Caravan was nice and clean, location was good close to beach, and the fair.
Susan
Brilliant holiday, lovely park, easy access to beach and nearby towns.
Charlotte
Fond it difficult to find as it's next to bridge it's not very well signed posted it's between bridge and shop on very tight turn but the holiday was great
Lisa
We have really enjoyed staying at Golden Sands , facilities were great ! Unfortunately we didn't get to dine in the restaurant .
Sue
We went with a 16 year old this site although enjoyable and you couldn't fault the staff is not for teenagers but perfect for the younger family
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